FREQUENTLY ASKED QUESTIONS

Our products are created for everyone, whether you are a health-conscious individual, sports enthusiast, parents or vegan, all of our products are suitable for all as these are natural, plant based, gluten free, dairy free and free from additives binders and fillers. 

All of our products are suitable for vegans and plant based. 

All of our products are Gluten Free.

All of our products are encapsulated in vegetable pullulan.

None of our products contain any GMO ingredients. 

All of our products are one capsule a day and can be taken either with food or without food. Each capsule can be opened and consumed with any drink. 

All of our products are natural and may differ in colour due to the natural ingredients used. This does not affect the quality of the supplement.  

All of our products have not been formulated for pregnant or breastfeeding purposes and you should consult your GP prior to taking any of our supplements if you are pregnant or breastfeeding. 

All of our products should be stored somewhere cool and not in direct sunlight. Refrigeration is not needed as each product is shelf stable. 

LyfeRoots contains two products which are formulated for the use of children such as our Family Biome and Kid's Multi. Al of our other products are specifically formulated for anyone aged over 12 years old and should not be consumed by children under the age of 12 years old unless on the advice of a general practitioner. 

Please contact info@lyferoots.co.uk if you are interested in stocking our products.

Our products are available online www.lyferoots.com and in stores within the UK and, on Amazon currently. 

Feel free to ask us on Twitter or Facebook, or email us at info@lyferoots.co.uk, or ask us via our live chat and we will aim to respond to you as soon as possible! 

You are able to contact our in house nutritionists through our online booking system. You are able to book a video or phone consultation through this link. 

Currently we offer an initial consultation for a cost reduced price of £30 which will include a video consultation. 

All of our nutritionists are all qualified and registered with the correct association. Each nutritionist is highly qualified to give nutrition advice and give lectures, seminars and are recognise in the industry. So do not worry as you will be seen by a highly qualified nutritionist and will be in safe hands. 

Yes of course you are able to reschedule or cancel the consultation through the email invitation. Please do not that you are able to cancel or reschedule within 48 hours prior to your consultation. 

All of our products are available online at Amazon or Lyferoots.com. When you buy directly from our website you are able to get a discount through our direct sale and subscribe. 

LyfeRoots supplements are available from a range of independent stores and pharmacies across the UK. 

We aim to post all orders on the day if placed before 1pm (Monday to Friday) and will be posted to be delivered within 1-2 working days. Any orders placed after 1pm or on the weekends will be posted the next working day. 

We are able to ship internationally to most countries. For international shipping we provide free shipping on all orders over £ . We will aim to ship within 24 hours of purchase. 

We provide free postage on all orders over £30 in the UK. 

International shipping is available and free on all orders over £200. Standard shipping typically costs £25 on orders under £200. 

Yes, all LyfeRoots products are sent via a trackable service and a tracking number will be provided with your order confirmation. 

International orders are also sent through a trackable service and a tracking number will be provided with your order confirmation. 

To cancel your order please contact info@lyferoots.co.uk to arrange a return or cancellation. We will require your order number and the reason for your cancellation. 

The UK Distance Selling Regulations entitles you to cancel the contract for the purchase of any item within 7 working days of delivery. However, LyfeRoots allows your 14 days for your convenience. 

For any press enquiries please contact info@lyferoots.co.uk. 

If you are interested in collaboration with us then please contact us on our instagram @lyferoots or send us an email on info@lyferoots.co.uk. 

All of our voucher codes will be available online or sent through our monthly newsletter. 

When placing an order, there will be a dedicated area to place your voucher code on the checkout page. 

For any press enquiries please contact info@lyferoots.co.uk. 

If you are interested in collaboration with us then please contact us on our instagram @lyferoots or send us an email on info@lyferoots.co.uk. 

Please contact us through our online chat or via our email address info@lyferoots.co.uk. Alternative please complete our contact us form and we will contact you shortly. 

We are offering a discount of 45% to all NHS and Health Care Staff members to thank you all for the hard work. To obtain 45% off your supplements please send us an email to info@lyferoots.co.uk from your NHS or work email address and we will forward you a code to use. 

For any customer support enquiries please contact info@lyferoots.co.uk. 

For any marketing and press enquiries please contact info@lyferoots.co.uk.